Notes on creative problem-solving, design thinking, first principles, and the resident model. Drawn from real engagements, written to be useful.
We paired the Simplexity process with AI to reinvestigate a decades-old homicide alongside IMPD. Much of the technology fell short, and the real lesson is the one every stuck business needs to hear.
Read the field note →The two-day framework, move by move, that turned twenty-five people in Manitou Springs from adversaries into a team with a shared plan.
Read →When people from rival organizations leave a room as allies, something structural changed. A look at what actually shifts, and how.
Read →A working guide to the eight-step creative problem-solving process, and why skipping the early steps is what leaves teams stuck.
Read →Design thinking is not a workshop you attend. It is a way of working you keep. The difference lives entirely in the facilitation.
Read →Strip an assumption down to what is actually true, then rebuild. The three-step method we teach, and where it earns its keep.
Read →Day one everyone loves it, day seven nothing changed. The failure is almost always baked into the design, not the delivery.
Read →Consultants leave decks. Residents leave capability. Why embedding an Innovator in Residence changes the outcome, and when to choose it.
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